FAQs

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General

When can I start using Ultraviolet?

Ultraviolet is currently in a private beta test with some awesome creators to make sure we get you the best app possible! 

We’ll be opening beta access to more and more creators weekly. Make sure to sign up to get early access benefits, merch, rewards and more!

Where can I download the app?

Ultraviolet is in private beta testing as of now, so we aren’t on the app store just yet. We know how excited you are to get started! The only way to use Ultraviolet right now is to sign up as a creator and receive a secret invite link 😉 

Are there any age restrictions or is UV open to all ages?

You must be 13 years old or older in order to make an account on Ultraviolet! 

Is Ultraviolet a free app?

Yes! Ultraviolet is a free downloadable app proposed to help creators earn more while being able to connect with their followers!

Is the app only for iPhones?

The current app version is only available for IOS. 

Our team is currently working on making the app available for Android devices as well. We’re excited to have the app available for all devices in the coming future!

Where can I download the app?

Check out Apple's App store! We launch March 15, 2023!

What is an item?

An item is an opportunity for creators to post exclusive content or even unique general content that can be personalized for people within a club! This is a chance for a creator to offer new ways to connect with their followers!

Items can be anything a creator wants. Their members can purchase item experiences for extra content, merch, lessons, tutorials, talking with a creator, and anything else you can think of.

Some examples can be exclusive access to unreleased music, a never-before seen dance routine, or even a top secret recipe! Experiences can be anything a creator would love to share with your followers!

What is a Club Key?

A club key is a custom pass that your followers purchase at your set price in order to enter your club!

What are gems?

Gems are in-app currency.

Users will be able to use gems to purchase items/experiences from the creators and tip creators. 

Creators will receive gems as payment from their fans when creators are tipped or sell an experience. Gems will be converted into $USD within the in-app wallet.

What’s the difference between DM and item chat?

Item Chat is a feature that was designed to help Creators talk to their fans about the item drops/experiences that fans buy from their favorite creators!

Rather than having your DMs flooded with messages about the items that fans purchase, we created a place specifically for that! The item chat is specific per item, so a brand new chat opens per item!

Creators

How can I make money on Ultraviolet?

You can create your club, set a membership price, and let your followers know!

You can start earning when you create your club, and invite your followers to join!

Your membership will be a monthly subscription at whatever price you choose.

You’ll also be able to share experiences in your shop as an additional way to earn some extra cash. Experiences can be anything you want to, whether it be exclusive content, live streams, or anything else you’d be interested in selling!

Plus all the other benefits we’re offering early creators, like our bonus payouts and referral bonuses!

What is an Item Experience?

Experiences can be anything you want, for real. Everything your followers can purchase — extra content, merch, lessons, tutorials, talking with you, and anything else you can think of — is an experience!

Some examples can be unreleased music, a never-before seen dance routine, or even a top secret recipe! Experiences can be anything you, as a creator, would love to share with your followers!

What can I do on Ultraviolet?

The options on Ultraviolet are limitless! It’s your club, your rules! Go live, have video calls, send voice messages, make polls, and chat with your club!

Am I only limited to post exclusively on Ultraviolet while being signed as a creator?

You are NOT limited to only posting content on Ultraviolet!

Ultraviolet is a platform that is meant to help creators earn more from their current following on their social platforms! You promote your club on your current socials and have people join by purchasing a pass that you set the price at!

Making certain content only available on Ultraviolet will help you earn more by making that exclusive content into experiences within your club!

If Ultraviolet is not for me, am I allowed to terminate my contract?

Our team is always here to help ensure the success of your club! We will do our best to provide every creator with any guides and assets to help promote your club.

Here are some recommendations to keep your club active:

Share your club: It’s important to note that your followers need to know about your club in order to join the party.

Post your club: We recommend posting weekly videos and/or posts about your club on your social platforms. With more of your favorite followers joining, the more money you make!

Once your deliverables are met, you may operate your club however you wish. The deliverables are designed to help guide you and your club to success.

If you’re unsure about being an Ultraviolet creator, that is perfectly fine! Although, it would be best to let us know as soon as possible. As an Ultraviolet creator you will be receiving merch and gift boxes, be included in press, sending you exclusive party invites, and other early access to our beta!

What kind of features are available for creators on the app?

As a creator platform, Ultraviolet wants to make sure you have the tools you need to build a successful club with your community! We have a range of incoming features! Please note that certain features will only be available for beta.

Notable features:

  • Customizable Club Key
  • Customizable Experience/Item drops within Club
  • Timed Video Call
  • Tipping
  • Polling
  • Direct Messaging 
  • Experience Chat
  • Live video
Are there limits to monetizing on Ultraviolet?

NO! We are a platform for creators! You guys have no limitations on monetizing within your own clubs! We encourage it!

How long does it take to withdraw my earnings from UV?

Upon a confirmation of withdrawal, it may take up to 3-5 business days to receive your earnings.